Student Consumer Information

SUNY Corning Community College complies with all federal and state laws that ensure the well-being of our students.

The following consumer information is available as required by the Higher Education Opportunity Act (HEOA) of 2008.

ACADEMIC DISCLOSURES

College Course Catalog
The College Catalog contains information on academic programs, academic policies, and accreditations. You can access a copy of the current catalog in the library or the Enrollment Advisement Center.

College Navigator
View the information regarding accreditation, enrollment, retention and graduation rates, cost, etc. that SUNY Corning Community College reports to the U.S. Department of Education at http://nces.ed.gov/collegenavigator.

Student Achievement
Review Student achievement data, including retention rates, completion and graduation rates, and the pass rate on the NYCLEX licensure exam. 

SUNY Net Price Calculator
The Net Price Calculator will provide you and your family with an early estimate of the financial aid for which you might qualify. Please note the Net Price Calculator is a planning tool only and not an application for financial aid.

FINANCIAL AID PROGRAMS AND HOW TO APPLY
Information on all federal and state financial aid programs that SUNY CCC participates in are available here. You may also visit the Enrollment Advisement Center in the Commons. This information is also available in the College Catalog.

The Johnny Isakson and David P. Roe, M.D. Veterans Health Care and Benefits Improvement Act of 2020 requires educational institutions to make certain disclosures to students using federal military and/or VA educational benefits. You can access a personalized data sheet by visiting the SUNY Net Price Cost Calculator  and selecting Corning from the dropdown. Additional financial information can be found at the NCES College Navigator site. 

TITLE IV DISBURSEMENTS CONTRACT DISCLOSURE
View our institution's contract with BankMobile, a Division of Customers Bank, here.

VOTER REGISTRATION INFORMATION AND FORM
Students who have not yet registered to vote may do so by visiting www.elections.ny.gov. Additional information may be found here.

PENALTIES FOR CONVICTION OF DRUG OFFENSES AND FEDERAL AID ELIGIBILITY
Students convicted on drug offenses during a period of enrollment for which the student is receiving federal aid may lose eligibility for future federal aid. 

PRIVACY of STUDENT RECORDS

Family Education Rights and Privacy Act (FERPA)
SUNY Corning Community College adheres to its legal responsibility to enforce the Family Education Rights and Privacy Act of 1974, commonly known as FERPA. This federal law provides protection of education records, guarantees student access to their records, and requires written permission to have records released. Review our privacy policy.

SOLOMON AMENDMENT
The Solomon Amendment is a federal law that ensures military recruiters have the same access to students age 17 and older as other recruiters. 

REPORT ON ATHLETIC PROGRAM PARTICIPATION RATES AND FINANCIAL SUPPORT DATA (EADA REPORT)
The EADA Report contains participation rates, financial support, and other information on Corning Community College's men's and women's intercollegiate athletic programs. Information for past years is available at http://ope.ed.gov/athletics.

ANNUAL SECURITY REPORT
The 2019 Security Report containing campus security, fire safety report and emergency response and evacuation procedures is available for review and includes crime statistics, policies for reporting crimes, policies concerning campus security and access for campus facilities and timely warning of criminal activity. 

DRUG AND ALCOHOL POLICY AND ABUSE PREVENTION PROGRAM
SUNY CCC policies prohibit the unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees on the College's property or as part of College activities.

SEXUAL VIOLENCE STUDENT BILL OF RIGHTS
The State University of New York and Corning Community College are committed to providing options, support and assistance to victims/survivors of sexual assault, domestic violence, dating violence, and/or stalking to ensure that they can continue to participate in College/University-wide and campus programs, activities, and employment (finish reading the Sexual Violence Student Bill of Rights here).
 
TITLE IX
SUNY CCC Guide to Determining Relevance
SUNY CCC Informal Resolution Procedure
SUNY CCC Decorum for Informal Grievance Process Hearings
SUNY Title IX Training


COMPLAINTS
An individual who has a complaint about a program, service, or other aspect of this institution may utilize the following processes in seeking resolution of the concern:

  • Students who wish to convey a suggestion, concern, or complaint about a SUNY CCC class should first contact the instructor. If resolution is not achieved at this step, students should contact the Department Chair. If resolution is not achieved at this step, students should contact the Associate Dean of Instruction for the academic division.

  • Any member of the SUNY CCC community may file a complaint against a student for violations of the Student Code of Conduct. Complaints must be made in writing and directed to the Assistant Dean of Student Services.

  • Discrimination and harassment filing procedure and form to file.

Students who wish to convey a suggestion, concern, or complaint about other issues than listed above, should first contact the relevant office. If resolution is not achieved at this step, students should contact the supervisor in that office. If resolution is not achieved at that step, students should contact the Office of the Provost.

If it is unclear which office should be the first step for submitting a suggestion, concern, or complaint, the Office of the Provost can direct the individual to the relevant office.

If, after attempting to resolve an issue through SUNY CCC's grievance procedures, an issue relative to non-compliance with the Middle States Commission on Higher Education (MSCHE) standards for accreditation, requirements of affiliation, policies or procedures, or the institution’s own policies or procedures, is not resolved, please see the MSCHE policy on types of complaints that can be sent to MSCHE, the accrediting body for SUNY CCC.

Institutions delivering courses by distance education are required to provide students and prospective students with contact information for filing complaints in the student's state of residency. New York State Education Department provides a set of guidelines for state complaints. SUNY Corning Community College is an institutional participant in the SARA initiative (National Council for State Authorization Reciprocity Agreements) related to oversight of distance education www.nc-sara.org

 

DISABILITY-RELATED ACCOMMODATION for Students

Procedures for requesting disability-related accommodations (inside and outside the classroom) for students can be found in the student tab of MyCorning under accessibility service: https://www.corning-cc.edu/academics/accessibility/requesting-services.php 

CCC supports all students in their right to file a complaint when they believe they have been denied equal access in the form of appropriate accommodations, modifications, auxiliary aids, or effective communication as described in Section 504 of the Rehabilitation Act of 1973, The Americans with Disabilities Act of 1990 as amended and/or the New York State Human Rights Law.

RESOLVING STUDENT concerns with equal access

Students are encouraged to discuss their concerns with the Office of Accessibility Services.  Staff members are available to assist students in trying to resolve issues.  If a student feels that a satisfactory resolution has not been reached, the student should deliver a written complaint by email or hard copy to the ADA/504 Compliance Officer (equalopportunity@corning-cc.edu) or A101 Administration Building in the Human Resources Office. The complaint should be filed within a reasonable time, generally two (2) weeks from the time of notification of dis/approved accommodations, and specifically describe the nature of the complaint and the reasons why the resolution is not satisfactory.

The ADA/504 Compliance Officer shall review the complaint and will conduct an independent investigation which may include interviews of parties and witnesses deemed relevant and material to the issues raised and shall make a final determination in the matter and notify all interested parties of the final decision, in writing, within two (2) weeks of receipt of the grievance.

 

For resolution of complaints using external offices:

New York State Division of Human Rights

44 Hawley Street

Binghamton, NY 13901

888-392-3644

https://dhr.ny.gov/

US Equal Employment Opportunity Commission

300 Pearl Street, Suite 450

Buffalo, New York 14202

716-551-4387

https://www1.eeoc.gov/


State law prohibits the advertising, marketing, or merchandising of credit cards to students on college campuses except pursuant to an official credit card marketing policy. The statute was passed to address an alarming trend in which college students who lack financial management skills are solicited for credit cards on campus and incur significant credit card debt resulting in negative credit histories and sometimes bankruptcy. This policy fulfills The State University of New York's statutory obligation to adopt an official credit card marketing policy while maintaining the ability of individual colleges to allow credit card marketing on campus under appropriate guidelines.

Colleges shall not sell or otherwise make available student lists to credit card companies. The term "credit card companies" as used in this policy includes all financial institutions and any other issuers of credit cards. A college may choose to ban the advertising, marketing or merchandising of credit cards to students on its campus. This policy does not apply to student newspapers.

No credit card company may advertise, market, or merchandise credit cards to students unless they meet substantive criteria established by the college and pursuant to time, place ,and manner restrictions as are established by the college. Such criteria may include maximum interest rates, credit lines, penalties and fees.

Colleges that wish to allow the credit card companies access to their campuses to market credit cards tabling may only do so under the following conditions:

a) Credit card companies shall be prohibited from using marketing tactics such as giving away gifts or other items of value to students who apply for or are  granted credit cards.

b) Credit card companies shall be prohibited from taking completed applications from students on the campus.

c) Credit card and debt education should be made a regular part of campus programming, including at new student orientation programs.

d) Bookstores shall be prohibited by auxiliary enterprise boards from including credit card applications and brochures with bookstore purchases.