Supervisory Conflict Resolution Preparation

This 4-hour session will assist supervisors in understanding workplace conflict, how to resolve conflict, and how to prepare for 3rd party resolution. Our training will focus on defining workplace conflict, tactics to resolve conflict in both the union and non-union environment and how to prepare for resolution. The training will consist of hands-on “what if” role playing scenarios and group discussions.

Email ilearn@corning-cc.edu or call 607-936-5501 for more information on upcoming dates or opportunities for your corporate training needs!