Retail Industry Fundamentals Specialist
NRF Training – Retail Industry Fundamentals Specialist
- Dive into the retail world, its career paths and industry jargon
- Study retail operations, product life cycles, and supply chains
- Know how the cost of goods sold impacts profit
- Build basic customer service and sales skills
- Practice job readiness skills
You will develop basic customer service skills and math skills to conduct sales transactions. You will build an understanding of the retail industry, its impact on the economy and the diverse jobs available. And you will learn best practices for interviewing and exploring career paths.
Instructor: Colleen Kaminski
Cost: $215 (inclusive of text and exam fee)
Mondays & Tuesdays
April 18-26, 2022
4:00pm - 6:30pm
via Zoom
NRF Training – Customer Service and Sales Certified Specialist
- Discover the value of quality customer service
- Improve your knowledge of different types of customers’ needs
- Master effective communication skills
- Design a sales plan and apply effective upselling strategies
- Acquire advanced retail skills
Customer Service and Sales – is perfect for you if you are interested in or currently working in a customer facing role, whether in retail or another industry.
You will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales. You’ll also learn best practices for building resumes and navigating job searches.
Instructor: Colleen Kaminski
Cost: $450 (inclusive of text and exam fee)
Mondays & Tuesdays
May 2-June 14, 2022 (not meeting week of Memorial Day)
4:00pm - 7:00pm
via Zoom
NRF Training – Business of Retail Certified Specialist
- See retail as a business and define the profit model
- Recognize inventory life cycle and inventory control
- Explore merchandising and marketing
- Understand loss prevention
- Learn the importance of workplace safety practices
Business of Retail: Operations & Profit – is perfect for you if you are interested in advancing your career or in owning and operating a business.
You will understand merchandising, marketing, store operations, loss prevention and workplace safety. You will master math concepts, including determining pricing strategies and calculating profit and discounts. And you will learn best practices for how to plan your career and get promoted.
Instructor: Colleen Kaminski
Cost: $400 (inclusive of text and exam fee)
Mondays & Tuesdays
June 20-July 25, 2022 (not meeting the week of July 4th)
4:00pm - 7:00pm
via Zoom